About Us
Helping families feel supported, confident, and less overwhelmed—one relationship at a time.
Our Mission
We believe every family deserves expert support when navigating the overwhelming world of childcare and family logistics. Our mission is to be the trusted guide that helps parents feel confident in their decisions and supported in their daily lives.
Hill Country Family Concierge was founded by a former school owner and director who saw firsthand how much families struggle with childcare decisions. Too often, parents are left to figure it out on their own—searching through endless websites, calling center after center, and hoping they make the right choice.
We created a different approach: a relationship-based concierge service that provides insider knowledge, neutral guidance, and hands-on coordination—all through one reliable point of contact.
Former School Owner & Director
Our founder spent years running childcare programs, understanding what makes a center truly excellent—and what red flags to watch for. This insider perspective means we can:
Evaluate Quality
We know the difference between marketing and reality. We evaluate programs based on what actually matters for your child's development and safety.
Spot Red Flags
Years of experience mean we know what questions to ask and what warning signs to look for during tours and evaluations.
Navigate the System
We understand licensing requirements, ratio regulations, and how the childcare industry actually works—knowledge that helps you make informed decisions.
Build Relationships
Our connections in the local childcare community mean better access and insights that individual parents simply can't get on their own.
Our Philosophy
The principles that guide everything we do
Relationship-Based Approach
We believe in building one trusted relationship that serves your family over time, not just transactional services.
Insider Knowledge
Years of experience running childcare programs means we know what truly matters and what red flags to watch for.
Neutral Guidance
No commissions or kickbacks. Our recommendations are based solely on what's best for your family.
Personalized Support
Every family is unique. We tailor our approach to your specific needs, preferences, and circumstances.
How It Works
Getting started is simple and stress-free
Free Consultation
We start with a 20-30 minute call to understand your family's needs, challenges, and goals.
Personalized Plan
Based on your consultation, we create a customized plan and recommendations for your family.
Ongoing Support
We handle the details, coordinate services, and provide ongoing support as your needs evolve.
Serving San Antonio & the Texas Hill Country
We proudly serve families throughout the San Antonio metro area and surrounding Texas Hill Country communities. Our local knowledge means we understand the unique childcare landscape in your neighborhood.
Service areas include San Antonio, Alamo Heights, Stone Oak, Helotes, Schertz, Cibolo, Boerne, New Braunfels, Converse, Universal City, Live Oak, and surrounding communities.
Not sure if we serve your area? Contact us and we'll let you know.
Ready to Get Started?
Schedule your free consultation today and discover how much easier family life can be with the right support.
Request a Consultation